Timto Ltd (www.timto.co.uk) is dedicated to safeguarding and preserving your privacy when visiting our site or communicating electronically with us.
This Privacy Policy, together with our terms and conditions, provides an explanation as to what happens to any personal data that you provide to us, or that we collect from you.
The privacy policy applies to both host and contributor.
We do update this Policy from time to time so please review this Policy regularly.
For the purpose of the Data Protection Act 1998 our Data Controller Title is: Timto Ltd (Reg. No: PZ1786659)
Information We Collect
In operating our website we may collect and process the following data about you:
i. Details of your visits to our website and the resources that you access, including, but not limited to, traffic data, location data, weblogs and other communication data. We do not retain the content of messages you send to us for longer than is necessary to handle your account, but do keep a record of each transaction.
ii. Information that you (including Host’s and Contributor’s) provide by filling in forms on our website, such as the Registration Forms for a Timto Account or Birthday Fund, user’s name, children’s names, e-mail addresses. This may include financial information, but please see the below note for further information in this regard.
iii. Information provided to us when you communicate with us for any reason.
iv. Information collected by way of competition entries.
Please note: All financial information collected on this site is used for the sole purpose of processing your order. All payments are processed by specialist and secure 3rd parties organisations. Timto Ltd does not store customer debit and credit card details.
Use of Cookies
On occasion, we may gather information about your computer for our services and to provide statistical information regarding the use of our website to our advertisers.
Such information will not identify you personally. It is statistical data about our visitors and their use of our site. This statistical data does not identify any personal details whatsoever.
Similarly to the above, we may gather information about your general internet use by using a cookie file. Where used, these cookies are downloaded to your computer automatically. This cookie file is stored on the hard drive of your computer as cookies contain information that is transferred to your computer's hard drive. They help us to improve our website and the service that we provide to you.
All computers have the ability to decline cookies. This can be done by activating the setting on your browser which enables you to decline the cookies. Please note that should you choose to decline cookies, you may be unable to access particular parts of our website.
Our advertisers may also use cookies, over which we have no control. Such cookies (if used) would be downloaded once you click on advertisements on our website.
Use of Your Information
The information that we collect and store relating to you (including website users and competition entrants) is primarily used to enable us to provide our services to you. In addition, we may use the information for the following purposes:
i. To provide you with information requested from us, relating to our products or services. To provide information on other products which we feel may be of interest to you, where you have consented to receive such information.
ii. To meet our contractual commitments to you.
iii. To notify you about any changes to our website, such as improvements or service/product changes, that may affect our service.
If you are an existing customer, we may contact you with information about goods and services similar to those which were the subject of a previous sale to you.
If you are a new customer, we will only contact you or allow third parties to contact you only when you have provided consent and only by those means you provided consent for.
If you do not want us to use your data for our or third parties you will have the opportunity to withhold your consent to this when you provide your details to us on the form on which we collect your data.
Please be advised that we do not reveal information about identifiable individuals to our advertisers but we may, on occasion, provide them with aggregate statistical information about our visitors.
Storing Your Personal Data
We may transfer data that we collect from you to locations outside of the European Economic Area for processing and storing. Also, it may be processed by staff operating outside the European Economic Area who work for us or for one of our suppliers. For example, such staff maybe engaged in the processing and concluding of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all reasonable steps to make sure that your data is treated securely and in agreement with this Privacy Policy.
Data that is provided to us is stored on our secure servers. Details relating to financial transactions will be entered into a webpage(s) that is securely hosted by PayPal (Europe) S.à r.l. & Cie, S.C.A. This organisation is PCI Complaint (https://www.pcisecuritystandards.org/) and adopts the latest security measures to ensure all payments and personal information is processed safely. In the event any personal or financial information is transferred from our site to any other website, we will encrypt the data using an Extended Validation (EV) SSL Certificate to ensure its safety. Where possible, such details will be anonymised for the purposes of storage.
The transmission of information via the internet is not completely secure and therefore we cannot guarantee the security of data sent to us electronically and transmission of such data is therefore entirely at your own risk. Where we have given you (or where you have chosen) a password so that you can access certain parts of our site, you are responsible for keeping this password confidential.
Disclosing Your Information
Where applicable, we may disclose your personal information to any member of our group. This includes, where applicable, our subsidiaries, our holding company and its other subsidiaries (if any). Your personal information will not be used for any purpose other than what it was originally collected for.
We may also disclose your personal information to third parties:
i. Where we sell any or all of our business and/or our assets to a third party.
ii. Where we are legally required to disclose your information.
iii. To assist fraud protection and minimise credit risk.
Where you have opted in to pass on your personal details to a charity through our website, we decline all responsibility for the subsequent use of your personal information by the charity. If you wish to stop receiving further communications from a charity, please contact them directly.
Third Party Links
You mind find links to third party websites on our website. These websites should have their own privacy policies which you should check. While every effort is made to ensure the reliability of these sites, we do not accept any responsibility or liability for their policies whatsoever as we have no control over them.
Access to Information
The Data Protection Act 1998 gives you the right to access the information that we hold about you. Please note that any demand for access will be subject to payment of a fee of £10, or such other sum as shall be prescribed by law from time to time, which covers our costs in providing you with the information requested. Should you wish to receive details that we hold about you please contact us using the contact details below. Please note that such requests cannot be dealt with unless they are in the form of a subject access request as prescribed under the Data Protection Act 1998.
Contact Us
We welcome any queries, comments or requests you may have regarding this Privacy Policy. Please do not hesitate to contact us at info@timto.co.uk or Timto Ltd, GTi Suite, Ty Menter, Navigation Park, Abercynon, CF45 4SN.
